Support

Get in Touch

Have a question, suggestion, or need assistance? We'd love to hear from you.

Contact Information

Email Support

help@franklinwoodcrafts.com

Website

woodworkerstoolboxapp.com

Response Time: We typically respond to support requests within 24-48 hours during business days.

Frequently Asked Questions

How do I use the Board Feet Calculator?

The Board Feet Calculator allows you to quickly compute lumber volumes. Simply enter the thickness, width, and length of your board, and the app will automatically calculate the board feet. You can switch between imperial and metric units in the app settings.

Can I use the app offline?

Yes! Woodworker's Toolbox is designed to work completely offline. All calculations are performed locally on your device, so you can use it in your workshop without an internet connection.

Does the app collect my personal data?

No. We are committed to your privacy. The app does not collect, store, or transmit any personal user data. All your preferences and calculation history are stored locally on your device only. See our Privacy Policy for more details.

What iOS version do I need?

Woodworker's Toolbox requires iOS 18.0 or later and is optimized for iPhone devices with A12 Bionic chip or later.

How do I switch between imperial and metric units?

You can easily switch between imperial (inches, feet) and metric (centimeters, meters) units in the app settings. Your preference will be saved and applied across all calculators.

How much does the app cost?

Woodworker's Toolbox is a one-time purchase of $4.99. There are no subscriptions, no in-app purchases, and no ads. Buy once, use forever - including all future updates.

How accurate are the calculations?

The app provides highly accurate calculations using industry-standard formulas. However, we always recommend verifying critical measurements with professional equipment, especially for precision work.

Can I request new features?

Absolutely! We love hearing from our users. If you have ideas for new features or improvements, please send us an email at help@franklinwoodcrafts.com. We carefully consider all feedback for future updates.

Troubleshooting

App Not Opening or Crashing

If the app is not opening or crashing:

Try force-closing the app and reopening it
Restart your iPhone
Check for app updates in the App Store
Ensure your iOS is up to date (iOS 18.0 or later required)
If the problem persists, contact support

Settings Not Saving

If your settings are not being saved:

Ensure you have sufficient storage space on your device
Check that the app has permission to access local storage
Try clearing the app data and re-entering your preferences
Contact support if the issue continues

Calculation Issues

If you're experiencing calculation issues:

Double-check your input values for accuracy
Verify you're using the correct unit system (imperial vs. metric)
Ensure all required fields are filled in
Try clearing the calculation and starting fresh
Report any suspected calculation errors to support with details